How it works
Scoped, built, then kept running.
Three stages, in order. Nothing starts before you have agreed what it costs.
01
We scope it properly
A conversation, then a look at what you already have — how many people, what they run, where the pain is. You get a written recommendation with the trade-offs stated, not a single option presented as inevitable.
02
We build and hand over access
Server built to spec, users created, remote and browser access configured, backups switched on and tested. You get portal access on day one to raise requests and see their status.
03
We keep it running
Patching, updates, monitoring, backups and on-site visits for hardware. Anything new is raised as a request, quoted before work starts, and tracked to a close.
What you get in the portal
Every client gets a login to our system from the day the build starts.
Raise a request
Log anything from a broken printer to a new server, and watch it move from raised to resolved.
Approve before we start
Anything chargeable is quoted in the portal. Work begins when you accept it, not before.
See the history
Your assets, their warranty dates, and every request we have ever handled for you — in one place.
Start at stage one.
A conversation costs nothing and usually saves something.